Atlanta Police 911 call center power outage

The Atlanta Police Department’s E911 communications center recently experienced its second incident in as many weeks.

ATLANTA – The Atlanta Police Department’s E911 communications center suffered a power outage on Monday. While operations were not interrupted throughout the shutdown, this is the second incident to have occurred at the center in as many weeks.

Commanders moved operations to central Fulton County when the power outage hit the E911 communications center Tuesday afternoon, the Atlanta Police Department said in a statement.

The center used a battery backup system to stay operational during the transition.

Atlanta Police are actively working to restore power to the center, she said, but no, they haven’t given any estimate of when the latest blackout issue will be resolved.

The 911 call center also suffered a major water leak on November 7 that resulted in a power outage.

Atlanta dispatchers were forced to move operations to a rescue center to remain able to receive 911 calls during this incident, the The Atlanta Police Department said. Calls to Atlanta’s 311 were also impacted.

The full statement from the Atlanta Police Department on the latest power outage can be viewed below.

The 911 center is still operating in the backup location and there is no estimate of when the power failure will be corrected. 911 continues to function as usual and citizens should not notice a difference.

On the afternoon of November 22, 2021, the Atlanta Police Department’s E911 communications center suffered a power outage, forcing commanders to move operations to central Fulton County. Our battery backup system allowed us to keep our center operational during the transition. Our dispatchers are now operating out of the Fulton County E911 center and we are working to restore power to our center, as well as resolve the issues that are causing these issues.

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